Privacy policy
Last updated: August 10, 2026
Heyday Shop runs this website and everything connected to it — the products, content, tools, and services we offer — to give you a smooth shopping experience (referred to below as the "Services"). Our store runs on the Shopify platform, which handles much of the technical backbone behind what we offer. This policy explains what personal information we gather when you browse our site, place an order, or reach out to us, and how that information gets used and shared.
Please take a moment to read through this carefully. By continuing to browse or shop with us, you're confirming that you understand how we handle your data as laid out below.
What We Collect About You
Depending on how you use our site, we might gather things like your name, delivery and billing addresses, phone number, and email; payment details including card information and transaction history; login credentials and account preferences if you set one up; records of what you've browsed, added to your cart, bought, or sent back; any messages you send our support team; technical details like your IP address, browser, and device type; and general data on how you move around and use the site.
Data Controller: Heyday Shop is the data controller responsible for the personal information collected through this website. If you have any data protection questions, contact us at support@heydaycoshop.com.
Data Protection: We're committed to protecting your personal data and apply reasonable technical and organisational measures to keep it secure, in line with applicable data protection laws.
Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, meet legal requirements, or resolve disputes.
Your Rights: Depending on your location, you may have the right to access, correct, or delete your personal data, request a copy of it, and object to or restrict certain processing. To exercise these rights, contact us at support@heydaycoshop.com.
Where This Information Comes From
Most of it comes straight from you — when you sign up, browse our catalogue, or check out. Some is gathered automatically through cookies and tracking tools as you use the site, and some comes from the outside vendors and partners who help us keep the store running.
What We Do With It
Your information helps us get your orders packed, shipped, and tracked; keep your account running smoothly and send you updates about your purchases; answer your questions when you contact support; send you deals and updates if you've opted in (you can unsubscribe whenever you like); watch for suspicious activity and keep the store secure; and meet whatever legal requirements apply to us.
Who We Share It With
We pass information along to Shopify and the other providers who help us function day to day — think payment gateways, couriers, and analytics tools. We may also share data with advertising partners under their own privacy terms, with anyone else you've given us permission to share it with, or with government bodies and courts when the law requires it.
Our Setup With Shopify
Our store runs on Shopify's infrastructure, meaning anything you enter on our site gets passed through to Shopify and possibly other third parties, some of whom may be based outside Australia. You can find details on how Shopify itself handles data at shopify.com/legal/privacy/app-users, and you're welcome to manage certain preferences directly through their privacy portal at privacy.shopify.com/en.
Cookies
Our site uses cookies and comparable tracking tools to make your browsing smoother, remember what you like, and support our marketing efforts. Your browser settings let you control or switch off cookies whenever you choose.
If You're Under 18
Heyday Shop isn't designed for use by children, and we don't set out to gather personal data from anyone below the legal age in their region. If you think a child has given us their details, get in touch and we'll delete the information promptly.
How Long We Keep Your Data, and How We Protect It
We hang onto your information only as long as it's genuinely needed — to run the store, meet legal requirements, or settle any disputes. That said, no online system is entirely immune to risk, so we'd suggest avoiding sending anything highly sensitive through channels that aren't secure.
What You're Entitled To
Depending on where you're located, you may be able to ask what data we hold on you, request corrections to anything inaccurate, ask us to delete your information, request a copy of your data in a portable format, or opt out of certain kinds of advertising and data sharing. To make any of these requests, email us at support@heydaycoshop.com. We'll respond according to whatever laws apply in your region, and we may ask you to verify your identity first.
Sending Data Across Borders
Because we ship worldwide and rely on international partners, your information may end up being processed in a country other than the one you live in. Where that's the case, we use recognised safeguards, such as Standard Contractual Clauses, to keep your data protected.
If This Policy Changes
We may revise this policy periodically. Whenever we do, we'll update the date at the top and let you know as required by law. If you keep using our Services after an update goes live, that counts as accepting the new terms.
How to Reach Us
Store Name: Heyday Shop
Location: Sydney, Australia
Email: support@heydaycoshop.com
Phone: +61 420 127 028
Support Hours: 9:00 AM – 5:00 PM
We aim to get back to you within one business day.